Globe, TM SIM Registration Guide: Step-by-step Tutorial

President Ferdinand Marcos Jr signed Republic Act No. 11934, commonly known as the SIM Registration Act of 2022, into law last October 2022, and it went into force on December 27, 2022. It is a new rule that mandates users to register their SIM cards in order to increase protection against the increasing spam and scam messages that are transmitted every day. All current and future mobile users must register their SIM cards through the TELCOS registration services. Existing mobile subscribers must register their SIM cards to avoid deactivation, while new subscribers must register prior to activation. Subscribers have 180 days, or until April 26, 2023, from the date the law goes into effect to register their sim cards. The registration can be extended for up to 120 days. SIM cards that are not registered will be deactivated. The deactivated sim card can only be reactivated after registration and no later than five days after the automatic deactivation.

Now that the SIM Registration Act is in full effect, you can start registering your Globe SIM Card to comply with the law. Here is how to register your SIM Card if you are a Globe, Globe-at-Home Prepaid WiFi, Touch Mobile, or MyFi user.

Related: How to Register SMART, TNT SIM Card Online

How to Register Globe/TM SIM (Prepaid)

All Globe, Globe-at-Home Prepaid WiFi, TM or MyFi subscribers must register at https://new.globe.com.ph/simreg. You can access the page through a computer or mobile phone however, we recommend using a computer with a strong internet connection. Please keep in mind that due to high usage, the website may become inaccessible at times. You could try enrolling during off-peak hours.

1. Access the Globe Registration Portal

Using a computer with a good internet connection and your favorite browser, go to https://new.globe.com.ph/simreg. Enter your mobile number in the box then click the Register button to generate an OTP. Make sure you have the SIM card inserted into a mobile device or a modem to receive the generated OTP. Input the OTP on the spaces provided. If you enter the correct code, it will automatically redirect to the next page. Keep in mind that the OTP is only valid for 5 minutes.

enter your number

For Globe at Home and MyFi subscribers, you can access the OTP by logging in to your web dashboard. To know more about this process, please check this guide from the Globe’s official website.

After entering the correct OTP, the page will now do an eligibility check. Wait and do not exit the page.

2. Fill out the Customer Information page

Provide all the necessary details on all the required fields. Use the drop-down menu to enter the information on some entries. Check for any spelling errors or any wrong entries on the provided data. Click the Next button if you are already confident of the veracity of the information.

Enter information on the boxes

3. Verify your Identity

Verify your identity by providing a copy of your valid ID and a selfie. Use the drop-down menu to select your valid ID then enter the ID number in the space provided. The images must be clear, not blurred or cropped. They must be in PNG, JPG, HEIC, or PDF format and have a maximum size of 2MB. Click the Next button to proceed to the next step.

Upload ID

4. Accept the Terms and Conditions

Tick the checkboxes to confirm your acceptance of Globe’s Terms & Conditions and Privacy Notice. If you want to receive marketing messages from Globe, check all of the boxes; otherwise, check only the two boxes shown in the figure below.

accept terms

To complete the registration process, click the “Submit” button.

5. Your Globe SIM Registration is now complete!

A thank you message will appear on the next page. Please take note of the reference number. This number will serve as your certificate of registration. Take note of it or take a screenshot then save it to your hard drive in case you need it someday.

record the reference number

Frequently Asked Questions

Here are the most asked questions about Globe SIM Registration.


Q: Can a person register more than one SIM card in their name?

A: According to the Department of Communications and Technology (DICT) and the National Telecommunications Commission, there is no restriction to the number of SIM cards a user can register.


Q: How to register if a user is a minor?

Section 7 of the IRR says that for minor end-users, the SIM must be registered in the name of the minor’s parent or guardian, and ALL of the following must be presented. 1) A valid ID from the minor’s parent or guardian; and 2) Consent from the minor’s parent or guardian to register the SIM.


Q: How long do SIM card holders have to register their SIM cards?

A: Existing mobile phone and broadband customers have until April 26, 2023, to register their SIM cards with their respective operators. The registration time may be extended for 120 days by the Department of Information and Communications Technology (DICT), though this has yet to be confirmed.


Q: Is SIM registration free?

A: Yes, the Globe online SIM registration portal is free to access.


Q: What information is needed to register SIM cards?

A: Please prepare the necessary information before registering your SIM:

  • Full name
  • Date of Birth
  • Sex
  • Address
  • Type of government ID presented + ID number
  • Government ID with photo
  • A declaration that the information presented is true and correct

Please prepare the following if you are registering your company:

  • SEC Certificate of Registration or DTI Registration
  • Board Resolution designating the authorized representative
  • In the case of other juridical entities, a Special Power of Attorney.

Q: What identity cards will be accepted for SIM registration?

A: The following official ID cards will be acceptable for registering SIM cards:


Q: I’m a foreigner in the Philippines. Is it necessary for me to register my Philippine SIM?

A: Yes.

If you are a foreigner traveling as a tourist, your registered SIM will only be valid for 30 days and will be deactivated immediately when the SIM expires. In order to register, please ensure you have these requirements:

  • Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown)
  • Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
  • Return ticket to country of origin or to another country indicating date and time of departure from the Philippines

If you are a foreign national with another type of visa, please present:

  • Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown) indicating passport number, full name, and nationality
  • Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
  • Other pertinent documents, whichever is applicable:
    • Alien Certificate of Registration Identification Card (ACRI-Card) from the Bureau of Immigration or other types of official ID issued by any other visa-issuing agency
    • Alien Employment Permit from the Department of Labor and Employment or School registration and ID for students
    • For Persons of Concern or POCs, the type of travel or admission document validly issued by the Philippine Department of Justice

Q: What happens if I don’t register my SIM card by the deadline?

If you do not register your SIM card before the deadline, it will be permanently terminated. When you deactivate your SIM card, you will no longer be able to utilize your texting, calling, data, and other mobile services.


Q: What should I do if I lose my phone or device with my registered SIM?

A: If you lose your device with your registered SIM, contact Globe and provide your name, address, date of birth, and mobile number. You can contact  Globe Telecoms through their official Facebook Messenger account, or you can report it to a Globe store.

Your prepaid SIM will be permanently deactivated for your protection, and you will receive a new SIM with the same mobile number.


Q: What if I provide false information and a fake ID during registration?

A: Individuals who provided fraudulent information or fake IDs during the registration process will face a six-month to a two-year prison sentence and a P300,000 fine.

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Marlon Deala
Marlon Deala
20 days ago

How and where can i find to enter my voters id number to register my sim for SIM registration…

Joebertdelfin
Joebertdelfin
1 month ago

Dito sim

Denise Joanne P. Concepcion
Denise Joanne P. Concepcion
1 month ago

I forgot to screenshot my sim card registration no. how can I retrieve it?

Joy
Joy
1 month ago

My dad forgot to get a copy or screenshot of his registration ref. number in globe sim. How can I retrieve it?

Denise Joanne P. Concepcion
Denise Joanne P. Concepcion
1 month ago
Reply to  Joy

pls. share how if you got reply from globe. thanks

CATHY JANE JANORAS
CATHY JANE JANORAS
1 month ago

I forgot to save my reference number. Where or How can I find it?