The Republic Act No. 11934, also known as the SIM Registration Act of 2022, was enacted into law by President Ferdinand Marcos Jr. to safeguard the public from SIM, Internet, or electronic communication-aided crimes, scams, and fraud. It requires all current and future mobile subscribers to register their SIM cards through the TELCOS registration services. Existing mobile users must register their SIM cards in order to avoid deactivation, while new subscribers must register before activation. Subscribers have 180 days from the date the law becomes effective, or until April 26, 2023, to register their sim cards. However, due to the low rate of registration, President Marcos approved the extension of the registration for another 90 days.
SIM card users must register their SIM until July 25, 2023 or else they will be deactivated. The deactivated sim can only be reactivated after registration, and it must be done no later than five days following the automatic deactivation.
Now that the SIM Registration Act is extended, you can start registering your Smart SIM Card to comply with the law. Here is how to register your SIM Card if you are a Smart Prepaid, Smart Postpaid, Smart Bro, TNT, or Enterprise user.
How to Register Smart SIM Card (Prepaid)
All Smart Prepaid, Smart Bro, and TNT Subscribers must register through https://smart.com.ph/simreg. You can use your computer or mobile phone to visit the page. However, you may experience lag when using low-end devices which is why we recommend using a computer with a good internet connection. At times, the website may be inaccessible due to heavy traffic. Given the heavy demand, you could try registering at off-peak hours.
1. Access the Registration Portal
Using a computer with a good internet connection and your favorite browser, go to https//smart.com.ph/simreg. Enter your mobile number in the box then tick the box to accept the Terms and Conditions. Tap the Send OTP button to generate an OTP. Make sure you have the SIM card inserted into a mobile device to receive the generated OTP.
After receiving the OTP, enter the code in the box provided then tap the Verify OTP button. A pop-up message will appear saying your mobile number was successfully verified. Close the message box by clicking the x symbol and the page will now redirect to the customer information page.
2. Fill out the Customer Information page
Select your type of registration by using the drop-down button. Click the ID Card drop-down button then select the ID that you will use for the transaction. Upload a scanned copy or a photograph of your valid ID and a selfie to confirm your identity. Please make sure to upload a clear picture not exceeding 5MB in jpg, JPEG, or PNG format.
Enter the other personal details in the spaces provided then click the next button to proceed to the next step.
3. Fill out the Address Information Form
Provide all relevant address information. Check that the address matches the address on your valid ID. When selecting your province, city/town, and barangay, use the drop-down buttons. When you enter the necessary information, your ZIP code will be generated automatically.
Enter an alternate phone number or email address. Smart requires this information in case they need to validate the information you’ve provided. To move on to the next phase, click the next button.
4. Check for the Veracity of the Information Provided
The page will now present a summary of the information you have provided in the registration process. Review all the information and check for any spelling errors and wrong entries. Tick the button to attest that you personally accomplished the registration and all the information you have provided are true, accurate, and correct. If you like to receive promotional messages from SMART, you can also check the other button.
Click the NEXT button to finish your registration.
5. Your SMART SIM Registration is now complete!
A thank you message will appear on the next page. Please take note of the control number. This number will serve as your certificate of registration. Take note of it or take a screenshot then save it to your hard drive in case you need it someday.
If you have another SIM to register, click the Register Another SIM button then follow all the steps above.
How to Register a Postpaid Smart SIM
Since Postpaid subscribers are required to submit their information in their postpaid applications, their data is already in TELCO’s database. If you are a Postpaid subscriber, you do not need to register your SIM online. You will be notified and asked for confirmation to allow Smart to register the SIM using your details and proof of identification that is already in their records.
Smart will send you a text message asking for your consent to register your SIM on your behalf. To confirm your registration, simply text YES to 5858. Wait for their text message confirming that your postpaid sim is already registered.
In case you need to change any of those details, contact them on their hotline or visit the nearest Smart Store to update your information on their database.
Frequently Asked Questions
Here are the most asked questions about Smart SIM Registration.
Q: Can a person register more than one SIM card in their name?
A: According to the Department of Communications and Technology (DICT) and the National Telecommunications Commission, there is no restriction to the number of SIM cards a user can register.
Q: How to register if a user is a minor?
Section 7 of the IRR says that for minor end-users, the SIM must be registered in the name of the minor’s parent or guardian, and ALL of the following must be presented. 1) A valid ID from the minor’s parent or guardian; and 2) Consent from the minor’s parent or guardian to register the SIM.
Q: How long do SIM card holders have to register their SIM cards?
A: Existing mobile phone and broadband customers have until July 25, 2023, to register their SIM cards with their respective operators. The registration time may be extended for 120 days by the Department of Information and Communications Technology (DICT), though this has yet to be confirmed.
Q: Is SIM registration free?
A: Yes, the Smart online SIM registration portal is free to access.
Q: What information is needed to register SIM cards?
A: Please prepare the necessary information before registering your SIM:
- Full name
- Date of Birth
- Sex
- Address
- Type of government ID presented + ID number
- Government ID with photo
- A declaration that the information presented is true and correct
Please prepare the following if you are registering your company:
- SEC Certificate of Registration or DTI Registration
- Board Resolution designating the authorized representative
- In the case of other juridical entities, a Special Power of Attorney.
Q: What identity cards will be accepted for SIM registration?
A: The following official ID cards will be acceptable for registering SIM cards:
- Passport;
- Philippine Identification System ID, or the Philippine Identification Card;
- Social Security Service ID;
- Government Service Insurance System e-Card;
- Driver’s License;
- National Bureau of Investigation clearance;
- Police clearance;
- Firearms License to Own and Possess ID;
- Professional Regulation Commission ID;
- Integrated Bar of the Philippines ID;
- Overseas Workers Welfare Administration ID;
- Bureau of Internal Revenue ID;
- Voter’s ID;
- Senior Citizen’s card;
- Unified Multi-purpose Identification Card;
- Person with Disabilities card; or
- Other government-issued ID with photo
Q: I’m a foreigner in the Philippines. Is it necessary for me to register my Philippine SIM?
A: Yes.
If you are a foreigner traveling as a tourist, your registered SIM will only be valid for 30 days and will be deactivated immediately when the SIM expires. In order to register, please ensure you have these requirements:
- Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown)
- Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
- Return ticket to country of origin or to another country indicating date and time of departure from the Philippines
If you are a foreign national with another type of visa, please present:
- Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown) indicating passport number, full name, and nationality
- Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
- Other pertinent documents, whichever is applicable:
- Alien Certificate of Registration Identification Card (ACRI-Card) from the Bureau of Immigration or other types of official ID issued by any other visa-issuing agency
- Alien Employment Permit from the Department of Labor and Employment or School registration and ID for students
- For Persons of Concern or POCs, the type of travel or admission document validly issued by the Philippine Department of Justice
Q: What happens if I don’t register my SIM card by the deadline?
If you do not register your SIM card before the deadline, it will be permanently terminated. When you deactivate your SIM card, you will no longer be able to utilize your texting, calling, data, and other mobile services.
Q: What should I do if I lose my phone or device with my registered SIM?
A: If you lose your device with your registered SIM, contact Smart and provide your name, address, date of birth, and mobile number. You can contact Smart through their official Facebook Messenger account, or you can report it to a Smart store.
Your prepaid SIM will be permanently deactivated for your protection, and you will receive a new SIM with the same mobile number.
Q: What if I provide false information and a fake ID during registration?
A: Individuals who provided fraudulent information or fake IDs during the registration process will face a six-month to a two-year prison sentence and a P300,000 fine.
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